Shangri-La Harbin Hotel, Harbin
About the Hotel
Shangri-La Harbin offers five-star luxury in a city known for its winter wonderland ambiance. With a host of exclusive amenities, it serves both leisure and business travelers. The hotel features a modern design that integrates local characteristics, providing guests with a unique cultural experience. Its proximity to major attractions like Ice and Snow World enhances its appeal to visitors.
Location
Shangri-La Harbin is conveniently located just 2 miles from central Harbin and 25 miles from Harbin Taiping International Airport. It is a five-minute drive from popular attractions, including the Church of St. Sophia and the Siberian Tiger Park. Public transportation options are accessible nearby, making it easy to explore Harbin's rich cultural and recreational offerings.
Rooms
The hotel features 403 well-appointed rooms, including family-themed suites inspired by the tropical jungle and Harbin's local characteristics. Oversized windows provide views of the city or the picturesque Songhua River. Each room is equipped with modern comforts such as premium bedding, air conditioning, and laptop-friendly workspaces. Guests in Horizon Club accommodations enjoy additional benefits, including access to the exclusive Horizon Lounge.
Eat & Drink
Three distinct dining venues offer a range of options, from international buffets to Cantonese and Dongbei specialties. The Lobby Lounge features an inviting atmosphere with cocktails and live entertainment. Children’s menus are available in-room and at the restaurants, providing a healthy dining experience for younger guests. The culinary offerings cater to a variety of tastes and preferences.
Leisure & Business
A state-of-the-art fitness center and an elegant grand ballroom featuring simple European touches create relaxing leisure options. The Horizon Club Lounge offers a private space for unwinding, while a dedicated work area ensures productivity for business travelers. Guests can also access health and beauty treatments at the hotel's health club, which includes massages, a sauna, and a steam bath.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Locker room
- Elevator
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Sports trainer
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Babysitting/Child services
- Children's buffet
- Children's play area
- Kids club
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Indoor swimming pool
- Spa & wellness center
- Sauna
- Steam room
- Jacuzzi
- Beauty treatment
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Dressing area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Separate tub and shower
- Free toiletries
- Bathroom telephone
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
My stay at the hotel was a mix of positives and negatives. The rooms needed another hour to be ready upon arrival, and it would have been nice to have some tea and coffee available for the morning relaxation. However, the rooms require some updating, especially the bathrooms, and the original booking was not properly honored.
The hotel offers complimentary amenities but the rooms need updating, especially the outdated and smaller-than-average baths which smelled of smoke. The service was fantastic overall, with friendly and attentive staff, though there was an uncomfortable moment when our passports were kept for copying. The location, while relatively close to the Sun Island Ice and Snow Festival, is a bit far from the bustling Central street. The dining options were good but lacked some Western choices. The facilities could use some improvement, and the value for money might not be ideal for the slightly shabby facilities and inefficient service.